SocialWave AI support

Get help with your SocialWave AI account

Need help creating a post, connecting an account, or managing your subscription? Send us a message.

Requests go directly to the team inbox

Please leave passwords and payment details out of your message

Describe what happened and what you expected.

Include the platform, post, or calendar date when relevant.

We will follow up from the support inbox.

Contact form

Send your request

Tell us what happened. Our team will reply to the email address you provide.

Frequently asked questions

Answers to common support questions

What happens after I send a support request?

The form sends your request to the SocialWave AI team with the details needed to follow up.

Can you help me choose the right plan?

Yes. Tell us how many social accounts you manage and how often you want to post. We can help you compare the plans.

What should I do if a connected account is not working?

Send the platform name, the affected business or profile, and what happened when you tried to connect or publish. Screenshots are helpful when you have them.

Can I get help with smart scheduling?

Yes. Tell us which social account and calendar date you need help with, and what you expected to happen.

Do posts go live without my approval?

No. SocialWave AI is built around review and control. You can edit drafts, adjust timing, and approve content before publishing.